Vince Kellen - Articles, Papers & Presentations Given – Full List
“A Flotilla of Crafts: Organizing to Maximize IT.” (upcoming presentation) Educause 2008. Orlando, FL. October, 2008.
“The Future of Competitive Advantage and Enteprise Software.” Cutter IT Journal. Vol. 21, No. 6. June 2008
“The Transformation of the Enterprise Software Market.” Guest Editor and Opening Statement. Cutter IT Journal. Vol 21. No. 6. June 2008.
“Experience Analysis and Design (EAD): Breaking Down and Recomposing the Architecture of the Customer Experience.” Business-IT Strategies Executive Report, Cutter Consortium. June, 2008.
“The Architecture of the Customer Experience, Part 6.” Business-IT Strategies E-Mail Advisory, Cutter Consortium, June, 2008.
“The Architecture of the Customer Experience, Part 5.” Business-IT Strategies E-Mail Advisory, Cutter Consortium, May, 2008.
“Building a Craft-Based IT Organization: A Case Study.” Business-IT Strategies Executive Report, Cutter Consortium. April, 2008.
“Leadership and IT.” The Dooley Group Leadership Learning Forum. Cantigny Park. Wheaton, IL. April, 2008.
“The Architecture of the Customer Experience, Part 4.” Business-IT Strategies E-Mail Advisory, Cutter Consortium, April, 2008.
“The Architecture of the Customer Experience, Part 3.” Business-IT Strategies E-Mail Advisory, Cutter Consortium, March, 2008.
“Passion Inventories and Learning Plans.” Speaker. Summit, 2008, Cutter Consortium. May, 2008.
“The New Mobile Office.” Mobile and Wireless Enterprise. Frost & Sullivan. Panelist and Conference Advisory Board Member, March, 2008.
“CRM: What’s Next?” Keynote address, Oracle CRM Community 2008 Spring Conference. February, 2008. Scottsdale, AZ.
“The Future of Technology in Higher Education.” Executive Presentation, University of Toledo. January, 2008.
“The Architecture of the Customer Experience, Part 1.” Business-IT Strategies E-Mail Advisory, Cutter Consortium. January, 2008.
“IT Trends Forecast: 2008.” Panelist. Technology Executives Club. Chicago, IL. December 2007.
“Enterprise 2.0: Will Corporations Embrace the Social Media Revolution?” Guest Editor and Opening Statement. Cutter II Journal. Vol 20. No 12. December, 2007.
“From the Horse’s Mouth,” Business-IT Strategies E-Mail Advisory, Cutter Consortium. November, 2007.
“Passion Inventories and Learning Plans.” Business-IT Strategies E-Mail Advisory, Cutter Consortium. October, 2007.
“The State of BI: An RV Parked in a Cul-De-Sac.” Cutter Benchmark Review. Cutter Consortium. Vol 7. No. 9. September, 2007.
“Refocusing the IT Staff on Innovation.” CIO 100 Symposium & Awards Ceremony. CIO Magazine. Carslbad, CA. August, 2007.
“Facilitating Conditional Probability Problems with Visuals.” Kellen, V., Chan, S. & Fang, Xiaowen. HCI International 2007 Conference Proceedings. Beijing, China. July, 2007.
“Web and Enterprise 2.0: A Reasoned Perspective.” Cutter Consortium, Business Intelligence Executive Report. Vol 7. No. 5. June, 2007.
“Emerging Trends in Business Information Visualization,” DePaul School of CTI Silver Seminar Series. Chicago, IL. May, 2007.
“Pursuing Perfection: The Art and Paradox of Leadership.” Panelist. Cutter Contortion Summit 2007. Cambridge, MA. May, 2007
“Managing Permanent Dynamism II: an Introspective Perspective.” The Dooley Group Leadership Learning Forum. Gettysburg, PA. April, 2007.
“The Battle Ready CIO: Skills CIOs Need,” Cutter IT Journal. Vol. 20. No 2. February, 2007.
“Managing Permanent Dynamism,” The Dooley Group Leadership Learning Forum, Chicago, IL. January, 2007.
“Preparing for Tomorrow’s Enterprise Architecture.” Panelist. CIO | 07 – The Year Ahead. CIO Executive Council/CIO.com. Phoenix, AZ. November 5, 2006.
“The Myth of the Mythical Business Case.” Cutter Executive Update. Vol. 9, No. 12. June, 2006.
“Web 2.0 and CRM: Harnessing the Power of Collective Business Intelligence.” Jump, Leslie & Kellen, Vince. Cutter IT Journal. Vol. 19, No. 6. June 2006.
“CRM: The Next Five Years.” Guest Editor and Opening Statement. Cutter IT Journal. Vol. 19, No. 6. June 2006. Guest Editor.
“Developing IT Leaders,” Business Technology Trends Executive Update. Cutter Consortium, 2006.
“Individual Differences in Spatial Ability and the Visualization of Conditional Probabilities,” Kellen, Vince; Chan, Susy & Fang, Xiaowen. Proceedings of the Twelfth Americas Conference on Information Systems, AMCIS, 2006. Acapulco, Mexico August 2006.
“Visualization: Show Me the Money,” Business Technology Trends Executive Update. Vol. 7. Cutter Consortium. 2006.
“Strategic Agility: Beyond IT,” Business Technology Trends, Executive Report. Cutter Consortium. 2006.
“Death of the Firm,” Business Technology Trends E-Mail Advisor. Cutter Consortium. February 16, 2006.
“Visualization in Search, Recognition and Inference,” Business Technology Trends Executive Update. Vol. 7. No. 3. Cutter Consortium. 2006.
“Visualization and Its Discontents,” Business Technology Trends Executive Update. Vol. 7. No. 2. Cutter Consortium. 2006.
“Web Services and B2B Interactions,” Chan, Susy & Kellen, Vince. In Encyclopedia of E-commerce, E-government and Mobile Commerce, Edited by Mehdi Khosrow-Pour. Idea Group Publishing. 2006.
“Key strategies for developing the next generation of IT leaders,” Panelist. The CIO Agenda, 2006 and Beyond, CampIT, Chicago, IL. November 9, 2005.
“Business performance management: have we gotten anywhere?” Guest Editor and Opening Statement. Cutter IT Journal, March 2005.
“BPM: Out of the darkness and into the light,” Cutter IT Journal, March 2005.
“Emerging Trends in Business Information Visualization,” DePaul CTI Silver Anniversary Lecture Series. Chicago, IL. March 2005.
“Visualization and Bayesian Inference,” Proceedings of the Eleventh Americas Conference on Information Systems, AMCIS 2005, March 2005 (conference in August, 2005). Omaha, NE.
“Visualization and Decision Making: Research Directions,” IRMA 2004 International Conference, New Orleans, LA, May 2004.
“The death of the firm: the future of SOA,” http://www.kellen.net/death_of_the_firm.htm.
“Portfolio Management: Theory versus Practice,” keynote presentation, Technology Executives Club, IT Management Trends Seminar, Chicago, IL, November 2004.
“Creating the World-Class IT Organization: the CIO Multi-Year Agenda,” Panelist, 33rd CampIT Expo, Rosemont, IL, November, 2004.
“Web Services – The Next Generation,” Panelist, Technology Executives Club Quarterly Midwest Symposium, Chicago, IL, September, 2004.
“Operational Excellence in IT,” SIMposium 2004, Chicago, IL, September, 2004.
“The Four Ages of DRP,” Illinois CIO Exchange, Higher Education Special Interest Group, Chicago, IL, June 2004.
“Adopting Web Services for B2B e-Collaboration: Research Directions,” Chan, Susy, Kellen, Vince and Nair, Chitra. 2004 IRMA International Conference, New Orleans, LA, May 2004.
“CRM and Student Life Cycle Management,” PeopleSoft Leadership Summit, Las Vegas, NV, May 2004.
“Innovate well or die: How to listen to the right customers,” Hitachi Data Systems, Product Development Teams Conference, Palm Springs, CA, December, 2003.
“The Customer Experience Space,” Presentation. University of the Free State, Bloemfontien , South Africa, May, 2003
“The Social Nature of Knowledge,” Presentation. University of the Free State, Bloemfontein , South Africa, May, 2003
“Practical Issues with Portals,” Presentation. University of the Free State, Bloemfontein , South Africa, May, 2003
“Business Performance Measurement: At the Crossroads of Strategy, Decision-Making, Learning and Information Visualization,” February, 2003, http://www.performance-measurement.net
“CRM in a Down Market,” Taped presentation, DePaul University, Alumni Relations Web Site and http://www.kellen.net. September 2002
“CRM at the Edge of Chaos,” DePaul University Business and Technology Forum, Chicago, IL, June, 2002.
“Complexity, Fragmentation, Uncertainty and Emergence in CRM,” co-author with Keith Stefanczyk, Emergence, Vol. 4 No. 4, 39-50, 2002.
“CRM Measurement Frameworks.” http://www.kellen.net/vk and http://www.crmcommunity.com, March 2002.
“System Development Methodologies for Web Enabled E-Business: A Customization Paradigm,” co-author with Linda V. Knight, Ph.D. and Theresa A. Steinbach, September 2001. Architectural Issues of Web-Enabled Electronic Business, Idea Group Publishing. 2002.
“The Ascent of the Internet: From Transactions to Interactions to Knowledge,” The Society of the Plastics Industry, St. Petersburg, FL, May 2001
“E-Marketing and the Time Dimension,” Wisconsin Direct Marketing Association, Annual Conference, Milwaukee, WI, May, 2001.
“Adaptive CRM,” White paper, http://www.bluewolf.com, March 2001.
“How to ‘Do’ CRM without Spending Big Bucks,” White paper, Blue Wolf, Inc., March 2001.
“CRM as a Strategic Focus,” Delano/Gartner conference, Chicago, IL, February 2001.
“Managing Customer Interactions,” Frost & Sullivan, Profiting from E-Commerce Strategies Conference, Phoenix, AZ, December 2000.
“How Wireless Technology Will Transform Human Tribes and Create Business Value,” Arizona Enterprise Network, Phoenix, AZ, October 2000.
“Excellence in Personalization,” Evolution 2000, Milwaukee, WI, September 2000.
“The Future of Customer Service,” Keynote presentation, RightNow Technologies User Conference, Bozeman MT, August 2000.
“Targeted eMarketing and eSelling,” Wisconsin e-Business Executives Forum, Milwaukee, WI, July, 2000.
“Online Behavioral Tracking: Using Customer Behavior To Help You Sell and Market More Effectively,” Milwaukee Business Journal, July, 2000.
“Customer-Centric eBusiness,” Onyx Software Worldwide Customer Conference, Orlando, FL, May 2000.
“Driving Targeted Traffic to Your Web Site,” Madison Symposium on e-Commerce, Sales & Marketing Executives of Madison and American Marketing Association Panel Discussion, Madison, WI, May 2000
“Why CRM Now?” Madison IT Executive Roundtable, Madison, WI, April, 2000
“The Future of the Internet: CRM, Knowledge and Power,” Midwest Computing Conference, Whitewater, WI, April, 2000.
“The Future of the Internet: CRM, Knowledge and Power,” Loyola University, MBA program, Chicago, IL, January, 2000.
“Bricks and Mortars and Dot COMS: An Industry Roundtable,” DePaul University Institute for E-Commerce, Chicago, IL, December, 1999.
“E-Commerce Technology Curriculum: An Industry Perspective,” Association for Information Systems, Milwaukee, WI, August, 1999.
“Collision of Spaces: How the Internet is Affecting Companies’ Executives,” Irish Software Association Convention keynote presentation, Dublin Ireland, May 1999
“Building Quality Applications on Time and Within Budget,” BorCON98, London, October, 1998
“Leveraging SQL Server with Delphi,” DerEntwinckler Conference, Frankfurt, Germany, September, 1998
“Advanced SQL Server Topics,” DerEntwinckler Conference, Frankfurt, Germany, September, 1998
“Advanced SQL Server Topics,” Borland Developers' Conference, Denver, CO, August 1998
“Leveraging SQL Server with Delphi,” Borland Developers' Conference, Denver, CO, August 1998
“Leveraging SQL Server with Delphi”, DerEntwinckler Conference, Frankfurt, Germany, August, 1997
“Leveraging Interbase with Delphi”, Borland Developers' Conference, Nashville, TN, July 1997
“Leveraging SQL Server with Delphi”, Borland Developers' Conference, Nashville TN, July, 1997
“Leveraging Interbase with Delphi”, Borland Developers' Conference, Nashville, TN, July 1997
“SQL Server and IIS Startup Problems,” SQL Professional, Pinnacle Publishing, April, 1997
“Managing the Client/Consultant Relationship”, Borland Conference Europe - London, April, 1997
“Using Delphi and SQL Server,” Borland Conference Europe - London, April, 1997
“Developing AS/400 Applications with Delphi 2.0,” OMNI User Group, November, 1996
“The Future of Strategic Systems,” Guest lecture, DePaul University, Computer Science Master’s Program, November, 1996
“Creating Custom Toolbars in Paradox 7.0”, Borland Developer’s Conference, July, 1996.
“Using Delphi with SQL Server 6.0”, Borland Developer’s Conference, July, 1996.
“Using Delphi as in Asynchronous Client-Server Environment,” Borland Conference, Europe - London, April, 1996.
“Using Paradox as an Asynchronous Client and Server,” Borland Conference Europe - London, April, 1996.
“Estimating and Tracking Software Projects,” Independent Computer Consultants Association National Conference, Chicago, August, 1995.
“Estimating and Tracking Software Projects,” Borland International Conference, August, 1995.
“Using Paradox as an Asynchronous Client and Server,” Borland International Conference, August, 1995.
“Custom Toolbars in Paradox for Windows 95” Borland International Conference, August, 1995.
“Estimating and Tracking Software Projects,” Borland International Conference, August, 1994.
“Custom Toolbars in Paradox for Windows”, “Estimating and Tracking Software Projects,” Borland International Conference, August, 1994.
“Multi-User Issues in Paradox for Windows”, Paradox Informant, June 1993.
“Building an All-Dialog Box Interface in Paradox for DOS”, Paradox Informant, May 1993.
“Estimating Software Projects”, Proceedings of the Borland Developers' Conference, June 1993 and presentation.
“Forms: Just Say No!”, Proceedings of the Borland Developers' Conference, June 1993 and presentation.
“Analyzing Data in Paradox for Windows”, Proceedings of the Borland International Paradox Conference, June, 1992 and presentation.
“Managing End-User Application Development”, Proceedings of the Borland International Paradox Conference, June 1991 and presentation.
“Case Study, PC Software Tracking System”, Data Based Advisor, September, 1991. Based on a June 1991 presentation at the Borland International Paradox Conference which won the conference's Best Case Study award.
Delphi 2: A Developer's Guide, M&T Books, 1996, 800 pages. Co-author with Bill Todd. Contributed 400 pages.
Delphi: A Developer’s Guide, M&T Books, 1995, 800 pages. Co-author with Bill Todd and others. Contributed 400 pages.
Creating Paradox for Windows Applications, New Riders/Prentice Hall, 1994, Co-author with Bill Todd.
Paradox for Windows Power Programming, Que Books/Prentice Hall, 1993, lead author and editor. Contributed 550 pages.
Blogs
The Fourth Age. 6/7/2008.
My Killer Architecture Team. 5/19/2008
The Parable of the Bike Race. 4/25/2009
A Disparity of Clarity. 2/27/2008
Choking on 'One Throat to Choke.' 2/6/2008
Woeful Knowledge Management. 12/21/2007
Handmaidens. 11/17/12007
Godzilla vs. King Kong. 10/17/2007
Insidious Knowledge. 10/4/2007
Lucky Teams and Self-Aware Leaders. 9/24/2007
Hypotheses 1: Expert Teams = Agile Teams. 8/4/2007
Content Doesn't Matter. 3/13/2008
Capitalism 101. 2/3/2008
ThemTube. 12/23/2007
Vicious Change. 12/8/2007
When the Going Gets Tough. 11/15/2007
Wii and Me. 10/26/2007
No More Secrets. 9/25/2007
Can Open Innovation Create a Masterpiece? 9/4/2007
Leadership Pillow Talk. 7/26/2007
Obsessive Excellence. 5/28/2007
Sweaty Innovation. 5/18/2007
Faster, Faster, Faster! Until the Thrill of Speed Overcomes the Fear of Death! 5/6/2007
Death March. 4/28/2007
Size Matters. 4/27/2007
Google Sneezes! 26 Startups Die! 4/6/2007
Pig Poop and CIO Pay. 4/2/2007
Web Services: Kiss the Pig. 3/17/2007
Time to Disrupt Disruptive Technology. 2/28/2007
Inside the Management Blender. 1/21/2007
Tail Wags Dog. 1/7/2007
The Singularity is Here. 1/19/2007